NaviPen support
Something does not work, or you want a server NaviPen does not have yet? Write to me. I read every mail.
support@navitech.devSay which server you use, which device, and what you expected to happen.
Adding an account
Open Settings, choose Add Account, pick the server and fill in its address, your login and your password. NaviPen checks the server before the account is added.
Which address do I use for Joplin Server?
The address set as APP_BASE_URL on your Joplin Server. Sign in with your email and password.
Why does Nextcloud say my password is wrong?
With two-factor login, Nextcloud needs an app password. The Notes app must be installed on the server.
Can I use my Obsidian vault?
Yes, through WebDAV. Use the WebDAV address of the folder with your Markdown files. Every .md file is a note and its file name is the title.
Which Memos version works?
Memos 26.10 or newer. Your password is used once to make an access token, and only the token is kept. You can also paste an access token from Memos.
Sync
When do notes sync?
When NaviPen opens, when it comes to the front, and a few seconds after you change a note. In Settings you can also pick a sync every 1, 2, 5 or 15 minutes, or tap Sync Now.
What if a note changed in two places?
Both versions are kept. Yours is the one marked Conflicted copy.
What happens when I remove an account?
The notes stay on the server. Removing the account deletes them from this device only.
Accounts and privacy
Do I need an account with NaviPen?
No. You sign in to your own server, or keep the notes On This Device.
Where are my passwords kept?
In the Keychain on this device. The privacy policy has the rest.